B2B business policy
FÉKIH® | Maria Fekih ApS
Frederiksberg Allé 19 B, 1820 Frederiksberg C, Copenhagen, Denmark
Phone +45 31311971 | firstname.lastname@example.org
VAT Registration Number: DK33367481
Last updated on the 15th of September 2022
Our business policy is automatically accepted when doing business with Maria Fekih ApS. These terms are subject to change without prior notice at our sole discretion.
All orders are placed by email and are non-cancelable after our confirmation.
Products are ordered in fixed sizes based on our size chart, indicating approximate body measurements in cm with no ease.
When ordering for brides/customers, we recommend choosing a larger size if body measurements fall in-between sizes. We remain at buyers' disposal for any inquiries but cannot be held responsible for any potential wrong size ordered.
We offer a Split Size service to get closer to a perfect fit for brides/customers. The service is available on request and subject to a fee of €250 — Please note that it is possible only to jump one size between bust to waist and waist to hip (e.g., Bust 36 - Waist 38 - Hip 40). Mixing standard and petite sizes are not possible.
Bust darts and back waistline cut may change slightly from size 42 to compliment curvy shapes.
Available customization options and prices appear on the line sheet provided. For any special requests, please do not hesitate to contact us.
Orders are delivered as soon as ready from our studio or to the requested delivery date. We decide whichever suits our production schedule, and any balance payments are due when we have orders ready. Please allow up to 4 months of lead time from the order placement date.
Rush orders are available on request, depending on fabric availability and studio capacity, at no extra cost.
Prices and payment
The prices in our line sheet are stated in EUR € without VAT, local taxes, duties, customs, and transport, which is the buyers’ responsibility. Prices may change at any time within 7 days’ notice.
Payment terms: Payment in advance — Due on receipt of order confirmation.
Payment is made in EUR € by bank transfer to our bank account at Spar Nord Bank A/S
Commercial invoices with all the necessary details to fulfil European and International trading conditions are provided to the buyer once orders are fully paid and prepared for shipments.
Terms of delivery
All orders are EXW and delivered with DHL Express on our account unless the buyer prefers its courier account.
The shipping cost is at the buyers’ expense and will be invoiced separately. Please request shipping insurance if needed.
We ship as "commercial" reason for export only, except during, e.g., Trunk Show of "temporary import" purpose.
Shipments are released only to fully paid orders.
We appreciate group ship reorders to minimize costs, packaging, and the negative environmental impacts of freight transportation. Please help gather reorders to the same requested delivery dates.
Receipt of products
Kindly check all products upon receipt. Notifying any concerns or complaints should be given as soon as possible within 3 days. Hereafter, no complaint will be accepted.
All our products are handcrafted, and there may be minor variations from the prototype. Likewise, there may be slight variations in the fabrics from our suppliers from time to time. We reserve the right to modify the design, change the fabric to equivalent quality etc., to strengthen the quality of our products.
We will take every action possible to secure the delivery of buyers’ orders. In no event is Maria Fekih ApS liable for any failure or delay in the performance of our obligations hereunder arising out of or caused by, directly or indirectly, forces beyond our control, including and without limitation; Natural and nuclear catastrophes, acts of war or terrorism, virus outbreaks, strikes and work stoppages, accidents, civil or military disturbances, national and international extraordinaire events, and interruptions. Circumstances mentioned may cause delays in delivery, manufacturing, and order quantity but will not be considered reasonable causes to cancel orders unless no other option remains. We will use reasonable efforts consistent with accepted practices within the industry to resume performance as soon as practicable under the circumstances.
We kindly ask our partners to respect and follow the recommended retail prices to maintain the brand value.
Online sales of our products are not permitted unless written permission is given.
We will provide our partners with a link to download the logo and collection images approved for the buyers’ website and social media usage. We should always approve any other use of our images.
We appreciate and expect our reliable partners to represent the brand in the best way possible in its store, website, and social media.
Sample loan, Trunk Show, and Events
Upon request and availability, we offer sample loans to our partners. Likewise, we provide trunk shows/events with a loan of about 10 pieces in various sizes from the recent collections and iconic pieces.
Products must be returned to the same condition and in their packaging as received.
The shipping cost is at the buyers’ expense and will be invoiced separately.
The Maria Fekih ApS business policy is subject to the legal obligations stated under the Law of the Danish Government.
Thank you for understanding — we sincerely appreciate your trust and support of FÉKIH!
Owner / Creative Director